Tracked events

This is the raw material everything else is built from. Segments, predictive scores and attribution all come from these events.

You can see them for any individual on the Event Activity tab of their profile.

Browsing

EventWhen it fires
Page ViewedA visitor opens any page
Collection ViewedA visitor opens a category or collection page
Products SearchedA visitor searches your store
Product ViewedA visitor opens a product page
Product ClickedA visitor clicks a product in a list

Cart

EventWhen it fires
Product AddedSomething goes into the cart
Product RemovedSomething comes out of the cart
Cart UpdateThe cart contents change
Cart ViewedA visitor opens the cart page

Checkout

EventWhen it fires
Checkout StartedA visitor begins checkout
Checkout UpdatedSomething changes during checkout
Checkout DeletedA checkout is abandoned and discarded

Checkout Started without a matching order is the signal behind abandonment, and it is the most useful group here. Someone who reaches checkout and stops was as close to buying as a person gets.

Orders

EventWhen it fires
Order CreatedAn order is placed
Order PaidPayment completes
Order UpdatedAn order changes after being placed, including refunds and returns
Order EditedItems, quantities, address or payment change
Order CancelledAn order is cancelled

Refunds and cancellations feed back into revenue, which is why a visitor's numbers can go negative in a period where they returned something and bought nothing new.

Attryb elements

These measure your own campaigns.

EventWhen it fires
Template ViewedAn Attryb element is shown
Product Viewed in TemplateA product inside an element is viewed
Product Clicked in TemplateA product inside an element is clicked
Product Added from TemplateA product is added to cart from an element

These are where impressions, clicks and assisted revenue come from.

Accounts

EventWhen it fires
Customer EnabledAn account is created
Login ViewedThe login page is opened
Registration ViewedThe registration page is opened

Identity and location

EventWhen it fires
Visitor IdentifiedLocation and device details are attached to a visitor

This is what fills in city, country, device and screen size on a session. It is why location targeting works without asking anyone where they are.

Customer data from Shopify

For signed-in customers, Attryb also pulls profile data from Shopify.

Field
Shopify Customer IDName
EmailContact number
AddressLanguage
CurrencyTags
Total spendTotal orders
Last order IDEmail verification status
Accepts email marketingAccepts SMS marketing
Exempt from tax

Accepts email marketing and Accepts SMS marketing are the two worth knowing about. They are what fills in Reachable Channels on a visitor profile, which tells you whether you can follow up with someone outside your site at all.

Where events show up

What you seeBuilt from
Event ActivityEvery event, session by session
PagesPage Viewed only
SummaryEvents rolled into totals and rates
SegmentsConditions matched against events
Campaign performanceTemplate events, plus orders

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