Pre-built segments
Attryb comes with a set of ready-made segments. They cover the groups most stores want to reach, and they fill themselves as your store sends data. You do not have to set any of them up.
Find them under Audience → Segments.
The list
| Segment | Type | Who is in it |
|---|---|---|
| Visitors | Visitors | Everyone who comes to your site |
| Anonymous Visitors | Anonymous | People who have not created an account |
| First-time Visitor | Visitors | People on their first visit |
| Repeat Visitor | Visitors | People who have visited before |
| Non Customers | Visitors | People who have never bought anything |
| Users | Users | People who signed up but have not bought |
| Single Order Customers | Customers | People who have bought exactly once |
| Customers | Customers | People who have bought at least once |
| High AOV Customers | Customers | Customers whose average order value is high |
| Customers Inactive For 30 Days | Customers | Customers who have not been back in thirty days |
| Discount Seeking Customers | Customers | Customers who mostly buy when there is an offer |
Which to use
Starting out, use Visitors. It covers everyone, so a campaign against it reaches your whole audience. It is the right segment for anything that should apply to the entire store, like a free shipping banner.
First-time Visitor and Repeat Visitor split your traffic by whether someone knows you yet. A first-time visitor needs a reason to trust you. A repeat visitor already has one, and a welcome discount for them is money you didn't need to spend.
Non Customers and Single Order Customers are the two groups where a small nudge changes the most. Someone who has never bought needs a first order. Someone who bought once needs a second order, which is usually the harder and more valuable of the two.
Customers Inactive For 30 Days is your win-back group.
Discount Seeking Customers is worth knowing about before you run a discount. If this segment is large, discounts are already shaping when people buy from you, and a bigger offer will not fix that.
A note on overlap
These segments are not exclusive. A customer who has bought once, comes back regularly, and waits for sales sits in Repeat Visitor, Customers, Single Order Customers, and Discount Seeking Customers at the same time.
That is fine and expected. It only matters when two of those segments have live campaigns. See What is a segment?.
Building your own
Pre-built segments cover the common cases, not yours specifically. For anything narrower, see Create a custom segment.
Updated about 2 months ago